Terms of Use (CGU)
Last updated: June 2026
These Terms of Use govern access to and use of the ScanUpGo platform (scanupgo.com / app.scanupgo.com), published by Zakaria Zaouat, sole trader, SIREN 888 077 427, Saint-Herblain (44800), France. Accessing the Platform constitutes full and unreserved acceptance of these Terms. The French version is the sole authoritative version.
Article 1 — Definitions
"The Platform": the ScanUpGo SaaS service. "ScanUpGo": Zakaria Zaouat, SIREN 888 077 427. "The User / Merchant": any professional holding an account. "The Player": the Merchant's end customer participating in the Game via QR code. "The Game": the gamification device (fortune wheel). "Game Rules": mandatory document established by the Merchant. "Third-Party Platform": any third-party service (Google LLC, Meta Platforms, TripAdvisor, etc.).
Article 2 — Access and Terms of Use
Access is reserved for professionals acting within their commercial activity. These Terms apply exclusively in a B2B context. The User is solely responsible for the confidentiality of their credentials. ScanUpGo endeavors to maintain the Platform available at least 95% of the time per rolling monthly period, excluding planned maintenance (announced by email with 48 hours notice).
Article 3 — Service Description
ScanUpGo provides: configuration and operation of gamification games (fortune wheel) accessible by QR code, trackable QR code generation, collection of consenting Players' contact data, a performance tracking dashboard, creation of visual materials (flyers), and emailing features according to the subscribed Plan.
Article 4 — User Obligations
The User agrees to use the Platform for its lawful purpose (B2B only), not to generate fake reviews or false participations, not to hack or reverse-engineer the Platform, to establish compliant Game Rules (Art. L121-36 to L121-41 Consumer Code), to prohibit participation by persons under 16 (GDPR Art. 8 / Law No. 09-08), and to comply with applicable local laws — notably Moroccan law for merchants established in Morocco.
Article 5 — Disclaimer: Third-Party Platforms
ScanUpGo is not affiliated with Google LLC or any Third-Party Platform. ScanUpGo does not guarantee: the publication or maintenance of reviews, the absence of review removal by moderation algorithms, or the absence of business listing suspension. The Merchant expressly and irrevocably acknowledges these inherent risks and waives any recourse against ScanUpGo. This clause is an essential and determining condition of the contract.
Article 6 — ScanUpGo's Liability
ScanUpGo is bound by a best-efforts obligation. Its liability is limited to direct, material and foreseeable damages, excluding any indirect damage, loss of business, loss of reviews or reputational harm. ScanUpGo's total liability shall not exceed the sums effectively received in the 3 civil months preceding the dispute, up to a maximum of 3,000 MAD.
Article 7 — Data Sub-processing (GDPR Art. 28)
In providing the Service, ScanUpGo processes Players' data on behalf of the Merchant. The Merchant is the data controller; ScanUpGo is the processor. ScanUpGo agrees to process data only on the Merchant's instructions, to ensure confidentiality, to notify any breach within 72 hours, and to delete data at the end of the contract.
Article 8 — Contract Assignment
ScanUpGo may assign the contract to any successor by giving the User 30 days email notice. The User may terminate without charge within this period. The User may not assign their rights without prior written consent from ScanUpGo.
Article 9 — Force Majeure
Neither party is liable for non-performance due to force majeure (Art. 1218 French Civil Code): infrastructure failures, cyberattacks, Third-Party Platform policy changes (notably Google LLC), pandemics, armed conflicts. If force majeure persists beyond 30 days, either party may terminate without compensation.
Article 10 — Evolution of Terms
ScanUpGo may modify these Terms at any time. Active Users are notified by email with 14 days notice for any substantial change. Continued use of the Platform after this period constitutes acceptance.
Article 11 — Governing Law
These Terms are governed by French law. The French version is the sole authoritative version. All disputes are handled pursuant to the CGV, Article 20.